Contact Channel
For all support requests, contact us via email:
Typical reply in 2 business days
Player Care
Fast, Friendly Support for Every Coin Drop
If you are experiencing account, gameplay, ad, or purchase issues, we are ready to help you resolve them quickly.
Support Hours
Monday to Friday
09:00 - 18:00 (UTC)
Requests sent on weekends are handled in the next business cycle.
What to Include
- Device model and Android version
- App version
- Issue summary and reproduction steps
- Screenshots if available
Common Topics
- Progress or reward synchronization
- In-app purchase confirmation issues
- Advertisement loading behavior
- Performance, lag, or crash troubleshooting